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Safe and efficient operations of computer networks, as well as maximum support of our customers in their everyday work are the keystones of our helpdesk service.
Our business philosophy applies to our helpdesk services too and provides the following advantages for your Company:
 Cost efficiency: There is no need to maintain and keep trained a personal crew
because a team of professionals will be at your service
Flexibility: Our outsourcing is determined by our customers' course of business
thus we act upon your needs - and not the other way around
All-inclusive services: Our services covers every part of support
- operator, remote and personal support
- establishment of proper IT security, authorization, archiving and disaster
recovery policies
- administration of hardware and software
- continuous lookout and updating of software versions
- regular virus and spam busting
- assistance in transaction of computing acquisition, considering the aspects of price,
quality, warranty and reliability as well as developing development and purchasing
plans, keeping to the approved frameworks
- assistance in accomplishing and planning of any occurring computing repairs, and
preventative maintenance support, as well as finding the proper service solution
considering price, quality warranty lead time and reliability
- on-demand coordination of people and other companies attendant in actuation of
your computing telecommunication system (internet, ISDN, etc.), considering
service quality, price, regular evaluation and optimization
- maintaining connections between a Hungarian firm and its companies abroad
- participation in establishing IT strategy, sub serving decision-making procedures
- regular guidance of the new possibilities provided by the advancement of IT
technologies, making suggestions to adopt them as necessary
- measuring and accomplishing approved IT developments required for operation
- providing education in form of training or consultations as necessary about
operating the newly established systems
- assisting in continuing professional
education of own IT crew
- making statements (reports) on demand
ITSource Ltd. offers expert services in the following areas:
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Proactive service: our company helps you not only averting problems but thinking
ahead and planning for the future as well
Quick lead time: in 90% of times issues are inspected within 24 hours and
resolved within 48 hours - hotline issues are dealt with in 1-2 hours
Remarkably favourable prices: you can calculate estimated operating
costs based on the below pricelist:
| Workstations: |
7 500 HuF + VAT / month
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| Servers: |
25 000 HuF + VAT / month*
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| Printers: |
3 750 HuF / month**
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*The above prices are iformational purposes only; exact amount can differ based on your company's region, the structure of the system and further needs
** Service and material costs not included (if there is a need of regular services we can contract it at the price of 4.000 HuF + VAT / device / month )
Additional services:
- There are no extra travel- and delivery expenses, no extra night or weekend fees
- Providing means of exchange for our contracted customers
- In case of a 1 year contract a dedicated server is placed with your company if you
do not have one already
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