As COVID-19 continues to spread, forcing employees to work from home, the services of ISPs, cloud providers and conferencing services a.k.a. unified communications as a service (UCaaS) providers are experiencing increased traffic.
Thousand Eyes is monitoring how these increases affect outages and the performance these providers undergo. It will provide Network World a roundup of interesting events ofÂ the week in the delivery of these services, and Network World will provide a summary here. Stop back next week for another update.
Week of March 23
Between the week of March 16 and March 23, the outages suffered by ISPs worldwide went down from 230 to 203, nearly 12% lower. In the U.S., the number of outages rose from 100 to 107, up 7%.
As IT pros around the world go all-out to support a workforce that's suddenly fully remote, many technology workers and companies are also joining efforts to alleviate the COVID-19 crisis in various ways, including developing products to combat the virus, tracking and predicting its spread, and protecting hospitals from cyberattacks.
Apple launches app COVID-19 app, website
Apple on Friday unveiled a screening tool and set of resources designed to help people stay updated on the ongoing pandemic and take steps to protect their health. The information provided is based on the latest Centers for Disease Control guidance.
Security researchers have come across an attack where an USB dongle designed to surreptitiously behave like a keyboard was mailed to a company under the guise of a Best Buy gift card. This technique has been used by security professionals during physical penetration testing engagements in the past, but it has very rarely been observed in the wild. This time it's a known sophisticated cybercriminal group who is likely behind it.
The attack was analyzed and disclosed by security researchers from Trustwave SpiderLabs, who learned about it from the business associate of one of their team members. Ziv Mador, vice president for security research Trustwave SpiderLabs, tells CSO that a US company in the hospitality sector received the USB sometime in mid-February.